Terms of use

Please read these terms of use ("TOU") before you install or start using Kör and the services offered in the app (the "App"). By installing or using the App, you accept these terms of use. If you don't accept these terms, you can not install or use the App.

These terms of use have been updated July 29, 2025.

Terms of Use for Kör

1. Introduction
1.1 These terms (“Agreement”) constitute a contract between you, the user of the app (“the App”), and Kör Teknologi AS, company no. 824 527 962 (“Kör Teknologi”). All references to “you” refer to you as the end user of the App. Kör Teknologi provides the digital platform and related technology that enables driving schools to offer services such as driver training and driving lessons through the App.

1.2 One of the services in the App is the booking and management of driving lessons and mandatory traffic training. These services are provided by independent driving schools using the Kör platform and not by Kör Teknologi itself. The purchase agreement is directly between you and the driving school, which is responsible for delivering and maintaining the quality of the services. The driving school is identified on your receipt. Payments are handled via the App, where Kör acts solely as a technical payment facilitator. If you have questions, need assistance, or want to file a complaint about services booked in the App, you may contact Kör Teknologi’s customer support, which may assist in contacting the school. However, the underlying agreement remains between you and the school.

1.3 Kör only facilitates booking, payment, and communication via its platform. Kör is not responsible for the content, quality, availability, or execution of the driving lessons or training, and gives no guarantees for educational practices or legal compliance of the schools. Any issues must be addressed directly to the school.

2. Services in the App
2.1 You can log private practice mileage and book or complete training, including lessons and mandatory training.
2.2 The app is for personal use only.
2.3 You are responsible for meeting all legal requirements for private driving practice.
2.4 Training may be provided by third-party instructors or partners.
2.5 Kör manages the platform and transactions.

3. Execution of Lessons and Mandatory Training
3.0 “Driving lesson” refers to both standard driving sessions and mandatory training modules, unless otherwise explicitly specified.
3.1 In case of delays, both student and instructor are expected to wait at the agreed meeting location for up to 10 minutes after the scheduled start time. Delays on our part may occur due to unforeseen events such as traffic congestion, accidents, or similar. If you fail to attend a scheduled driving lesson (“no-show”), the session is considered completed, and no refund will be issued. No additional charges will apply, but you must pay for a new lesson if you wish to reschedule.
3.2 A single lesson lasts 45 minutes, and a double lesson lasts 90 minutes. All non-mandatory lessons have a standard duration of 90 minutes unless otherwise agreed.
3.3 Valid identification must be presented at the start of any driving lesson or driving test. If you are under 25 years old, you must also present proof of completed basic traffic course (trafikalt grunnkurs) or a valid driver’s license in another category.
3.4 If you have completed all or a substantial part of Step 3 (mandatory training) with another driving school within the past 12 months, Kör reserves the right to cancel and refund your “first lesson.” This applies particularly where the intent appears to be securing a low-cost pre-test preparation session without full training through Kör. You will be notified in the app within a reasonable time before the scheduled session.
3.5 Kör reserves the right to cancel or reschedule a driving lesson if the assigned instructor becomes ill, unavailable on short notice, or if other unforeseen circumstances occur. We may also assign a different instructor than originally planned if necessary due to illness, vacation, or internal operational reasons. Any changes will be communicated in the app as early as possible. In case of cancellation, you will receive a full refund or the option to reschedule at no additional cost.
3.6 Kör strives to offer high availability, including lessons in the evenings and on weekends. However, capacity may be limited during certain periods due to illness, vacations, instructor turnover, or other factors beyond our control. This applies especially if you request a specific instructor or require lessons with manual transmission. Training with manual transmission is not offered in all areas. Availability is not guaranteed in such cases, but we will do our best to offer suitable alternatives.

4. Payment
4.1 Payment is due before each session.
4.2 Packages must be prepaid. Extra lessons are paid normally.
4.3 Kör Basic must be used within 6 months, Kör Flex within 12, Kör MC and Kör Trailer within 18 months.
4.4 If you complete your training before finishing all Kör Flex lessons, you get a refund for unused hours. Kör Basic has no such refund.
4.5 You must request a refund within 14 days of purchase if not completing training.
4.6 Prices and inclusions are listed at en.koer.no/rates.
4.7 Discount codes are non-transferable.
4.8 Abuse of codes or benefits may result in:

  • Removal of users
  • Withholding of bonuses
  • Account deactivation
  • Repayment demands
  • Legal action

5. Student Rejection
If you lack necessary skills for meaningful training, the instructor must reject you per § 7-3 of the driver training regulations. Appeals go to the Norwegian Public Roads Administration.

6. Cancellations
Each package has specific cancellation deadlines, typically between 36–96 hours depending on lesson type. Kör Basic has a 14-day deadline for all lessons. Medical cancellations require documentation within 3 business days and require cancellation at least 60 minutes prior to scheduled start of lesson.

7. Driving Tests
7.1 If a driving test is included in a package, it covers one (1) test booking.
7.2 The warm-up session before the test consists of 45 minutes of instruction. In addition, up to 75 minutes are allocated for the driving test itself.
7.3 For category B, the student may choose a pick-up location provided the travel time to the test center from one of Kör’s established pick-up zones does not exceed 30 minutes one way. For other license categories, the student must meet directly at the test center.
7.4 If the requested pick-up location results in travel time to the test center exceeding 30 minutes one way from a Kör pick-up zone, additional driving time will be invoiced at the current hourly rate. One additional session is charged per commenced 45-minute segment beyond the included travel time. Pricing is available at en.koer.no/rates.
7.5 If the student is turned away from the test due to reasons not attributable to Kör—such as missing identification or late arrival—the student is responsible for covering the cost of a new test booking. If the cancellation is due to an error by Kör, a new test will be offered at no extra charge.
7.6 Training and driving tests with manual transmission are not available in all areas. If you still wish to take your driving test with a manual transmission, we will do our best to accommodate your request. However, this may involve an additional cost for transport to and from the test center if it must be arranged outside our regular service areas. Any extra charges will be listed in our price list: en.koer.no/rates.

8. Installation and Technical Equipment
You must install the App on a compatible device and maintain your own equipment and subscriptions.

9. Data Traffic
You are responsible for all carrier and data charges related to using the App.

10. Data Privacy
Kör follows current privacy laws. See the “Privacy and Cookies” document in the App or at en.koer.no/privacy-policy.

11. Referral Program
Referrals may earn rewards. Conditions include Norwegian address, no license in category B, and no prior Kör account. Misuse results in account deactivation and possible legal consequences.

12. Safe and Legal Use
You are responsible for complying with traffic laws and ensuring your use of the App does not interfere with driving.

13. Account and Kör Profile
You must provide accurate and complete information. Kör may suspend your account if you fail to do so.

14. Sharing Data with Third Parties
Booking a lesson shares your information with the instructor, who becomes independently responsible for that data.

15. App Usage Terms
You are granted a personal, non-transferable right to install and use the App. You may not reverse-engineer, reproduce, modify, or redistribute the App or its data.

16. Liability
Kör’s liability is limited to what is stated in this agreement and applicable law. Kör is not responsible for damages from App failure, user errors, or third-party issues.

17. Amendments
Kör may update these terms at any time. If you disagree, you may terminate the agreement before the change takes effect.

18. Termination
Either party may terminate the agreement. Kör will disable your App access.

19. Governing Law
Norwegian law applies. Disputes are settled in Norwegian courts.

20. Miscellaneous
This agreement constitutes the full agreement between you and Kör. Kör may transfer the agreement to another company in its group.

21. Third-Party Providers
Kör uses third parties for App development, communication, and training services. Contact Kör for details.

22. Updates
Terms, cancellation policies, and package durations may be updated. Current terms are always available at en.koer.no/terms-of-use.